I have had several issues with keeping my Humira cold. Everything from a refrigerator not working to transporting it on a long car trip. Everytime I have called the 800-4-Humira and asked I get different answers from their "experts" pertaining on the handling of the Humira. This in addition to all the various posts on here.
Today I went to my CVS pharmacy (previously had it shipped to me) to pick up my Humira prescription. It was sitting on the back counter waiting for the pharmacist's sticker and when the girl handed it to me it was completely warm. The pharmacist said it had only been out about an hour but when I walked up, it was in the pile of unprocessed prescriptions. I refused it since the Abbvie experts warned me strongly about it getting warm and then putting it back in the refrigerator. I had been told yesterday by CVS it would be available for my pickup after 8:30am and I arrived at 2:30pm and when I got to the register it still was not processed, just in the pile. Maybe it had been out since 8:30! The pharmacist called me a little while later and made a claim that the girl took it out of the refrigerator no more than 20 minutes before he handed it to me but I waited in line more than 20 minutes before asking for it and that pile was there when I arrived. He also said he would not dispose of it because it is too expensive.
My last injection was out longer than it should have been and I did not have the usual after-effects and my condition feels like it has worsened the past two weeks so it makes me even more concerned about the handling.
Thinking of switching yet again to a different pharmacy, though not sure others would be different and obviously at least at this CVS they do not care.
Anyone had any issues with how the pharmacy handles their Humira? Or wonder about it? Any thoughts if the Humira is handled the same way along the distribution chain? Could be warmed up several times without knowing it?
Today I went to my CVS pharmacy (previously had it shipped to me) to pick up my Humira prescription. It was sitting on the back counter waiting for the pharmacist's sticker and when the girl handed it to me it was completely warm. The pharmacist said it had only been out about an hour but when I walked up, it was in the pile of unprocessed prescriptions. I refused it since the Abbvie experts warned me strongly about it getting warm and then putting it back in the refrigerator. I had been told yesterday by CVS it would be available for my pickup after 8:30am and I arrived at 2:30pm and when I got to the register it still was not processed, just in the pile. Maybe it had been out since 8:30! The pharmacist called me a little while later and made a claim that the girl took it out of the refrigerator no more than 20 minutes before he handed it to me but I waited in line more than 20 minutes before asking for it and that pile was there when I arrived. He also said he would not dispose of it because it is too expensive.
My last injection was out longer than it should have been and I did not have the usual after-effects and my condition feels like it has worsened the past two weeks so it makes me even more concerned about the handling.
Thinking of switching yet again to a different pharmacy, though not sure others would be different and obviously at least at this CVS they do not care.
Anyone had any issues with how the pharmacy handles their Humira? Or wonder about it? Any thoughts if the Humira is handled the same way along the distribution chain? Could be warmed up several times without knowing it?