Bufford
Well-known member
- Location
- Northwestern Ontario
I've had a colostomy for 15 years, for the most part i have been purchasing Hollister supplies as others like Convatec do not last as long. My beef is that the double system I use and all of the others have the same problem. The pouch drain is too small or rather too narrow. Its hard to avoid getting poo on my fingers when I remove the pouch clip, fold back the opening to drain. My hands are average in size, I can only imagine the problem is worse for anyone with big hands.
I have mentioned this to their customer care agents over and over again for years, and give me the feeling they are the firewall for the company. Do the people who design these things have a colostomy? Seems doubtful. I wonder if others here have the same issue.
If it was not so far I would fly down and demonstrate the problem to them in person, or somehow send them a video of my plight.
I have mentioned this to their customer care agents over and over again for years, and give me the feeling they are the firewall for the company. Do the people who design these things have a colostomy? Seems doubtful. I wonder if others here have the same issue.
If it was not so far I would fly down and demonstrate the problem to them in person, or somehow send them a video of my plight.