Abbvie patient support

[afidz]

When I took my loading doses on Friday I accidentally wasted one. Today I called the my humira number to figure what I needed to do. They are sending me 2 free pens without billing my insurance even though it was my fault and not a manufacturer error. They also are putting me in contact with someone to give me better instructions on how to travel with Humira next week since I will be traveling longer than the travel kit is meant for.
I was very impressed by the quality of support that I received, I was not expecting that at all!

 

[theOcean]

Abbvie is great! I have them as my provider, too.

 

[afidz]

Isn't Abbvie the manufacturer? They aren't who normally supplies my humira, I get mine through optum rx

 

[theOcean]

I get it through Progress, but they're owned by Abbvie I'm pretty sure.