The doctor must listen to ME. He can be smart and all that stuff, but he must listen. No stories about his own insurance concerns, his practice costs, etc. No telling me I have something I don't, or something I might, or don't have something I could, just because he doesn't want to test for it.
He can be blunt, but must care. I also really like a smart, efficient nurse. I hate calling and getting no where with a nurse. One that acts like questions are not a part of her job. I am dealing with this with my current GI.
My first doctor was the best I ever had. When I would call with a question, he would return my call personally later in the day. A couple of times he even called me over holiday weekends because he was worried. You just don't find docs like this!!!