- Joined
- Jan 8, 2008
- Messages
- 4,138
That I had through the end of Feb, wrote me up and never told me. The reason? From what I found out, it has a link in one way or another to Crohns. As far as I know after working there almost 3 years, I was supposed to be advised of such an action immediately, and sign something while having a 1 on 1 session etc... You know, massive bank, lots of protocol? This case? Nothing. I wasn't supposed to find out VIA THE GRAPEVINE FROM A NEW BOSS. Did she forge my signiture? That should warrant a write up.
I found out when my new boss (who's so supportive, he's awesome) mentioned it, and I was like "she did? I never knew, why?" He explained it was for some poor financial/performance markers that were linked to me spending time off the phone. Which was while trying to actually do my job (when I would put my head down because I thought I was going to pass out or run to the bathroom). Granted I pushed myself and should have stayed home sick more often (Kev will vouche for us guys bein' stubborn about this stuff)...I only had so much time I could get paid for before I'd be unpaid and use up all my FMLA hours (then get fired). I needed money and I needed to try, so I came in on my "good days". Even my mom started getting on my case. I felt like I was going to end up bankrupt and living at home forever if I didn't try, so some days when I felt a tad better, I'd head off to work for a partial day, only to feel my heart start to race like a woodpecker later in the shift and have to put my head down for a few mins while logged on to the system (when they're recording calls still, but clients are NOT on the phone)...What was I supposed to do, leave and drive home in that condition? Just code that as unpaid time after crashing into a guardrail?
Yeah, I realize I was being paid for this 10 or 12 minutes, I didn't mean for it to happen, and it's not like it happened more than a couple times. Some of the times I also ran to the bathroom after speaking to clients too while on the system (no time to log out when you are about to mess yourself 30 seconds from a toilet). Sorry, there's nothing I could do once it happened. But to an extent, I'm not defending myself, I realize they had me there and I had an obligation to fulfill my duties if on the clock. That's another subject. What I AM objecting to is not my set of actions as much as the way she handled herself not with just this but her demeanor while on her team, this was just the final straw. She made other comments about being concerned about my numbers on days I went home early, instead of a "I hope you feel better you look like death" I got a comment about how it ruined numbers that affect her numbers. Such empathy.
My new boss is like "She should have told you..."....yeah, I know, but she didn't. He made light of it and said lets look to the future, focus on improving and getting over this health issue.
She probably has some loophole in the FMLA system (which says no corrective action shall be dealt while protected, due to said medical condition, this is A FEDERAL ACT OF THE USA), maybe because I chose to attend my shift, I can be penalized like the next guy. Otherwise part of me wants to go to HR and report that, but I don't want to step on any toes if it makes a difference later for some reason, perhaps just let it pass and be glad she's not my boss anymore. I know my new boss is in my corner.
People all over the call center floor will spend paid time out smoking, across the building socializing, reading books, doing homework, etc...ON A REGULAR BASIS, EVERY DAY. Many times management looks the other way. I had a legitmate reason I got up a-runnin', I was about to have feces running down my legs!!! BULLS***!!!! And in my condition, the safest thing to do was, sorry, put my head down before I fell over or threw up. The thing with Crohns we can all attest to is the up and down of this, so many times I couldn't gauge my quality and miscalculated my ability to work. Damn, what an idiot I am (sarcasm injected). :yrolleyes:
I get the fact that she mentioned once that if I'm there she has to unfortunately judge my performance like everyone else, so I should stay home sick if not 100%. I wasn't written up for "performance" per se, but for empty space recorded at the end of phone calls where I didn't IMMEDIATELY move on to the next call. But if I was up to the task early in the day and later went downhill quick, I couldn't predict that. I don't think it best to leave work in that condition, and I can't help the bathroom needs, sorry lady. I did my best, I pushed myself for both my benefit and because I felt I wanted to do my job, it's just low to treat me like a malfunctioning piece of machinery.
:ymad:
I found out when my new boss (who's so supportive, he's awesome) mentioned it, and I was like "she did? I never knew, why?" He explained it was for some poor financial/performance markers that were linked to me spending time off the phone. Which was while trying to actually do my job (when I would put my head down because I thought I was going to pass out or run to the bathroom). Granted I pushed myself and should have stayed home sick more often (Kev will vouche for us guys bein' stubborn about this stuff)...I only had so much time I could get paid for before I'd be unpaid and use up all my FMLA hours (then get fired). I needed money and I needed to try, so I came in on my "good days". Even my mom started getting on my case. I felt like I was going to end up bankrupt and living at home forever if I didn't try, so some days when I felt a tad better, I'd head off to work for a partial day, only to feel my heart start to race like a woodpecker later in the shift and have to put my head down for a few mins while logged on to the system (when they're recording calls still, but clients are NOT on the phone)...What was I supposed to do, leave and drive home in that condition? Just code that as unpaid time after crashing into a guardrail?
Yeah, I realize I was being paid for this 10 or 12 minutes, I didn't mean for it to happen, and it's not like it happened more than a couple times. Some of the times I also ran to the bathroom after speaking to clients too while on the system (no time to log out when you are about to mess yourself 30 seconds from a toilet). Sorry, there's nothing I could do once it happened. But to an extent, I'm not defending myself, I realize they had me there and I had an obligation to fulfill my duties if on the clock. That's another subject. What I AM objecting to is not my set of actions as much as the way she handled herself not with just this but her demeanor while on her team, this was just the final straw. She made other comments about being concerned about my numbers on days I went home early, instead of a "I hope you feel better you look like death" I got a comment about how it ruined numbers that affect her numbers. Such empathy.
My new boss is like "She should have told you..."....yeah, I know, but she didn't. He made light of it and said lets look to the future, focus on improving and getting over this health issue.
She probably has some loophole in the FMLA system (which says no corrective action shall be dealt while protected, due to said medical condition, this is A FEDERAL ACT OF THE USA), maybe because I chose to attend my shift, I can be penalized like the next guy. Otherwise part of me wants to go to HR and report that, but I don't want to step on any toes if it makes a difference later for some reason, perhaps just let it pass and be glad she's not my boss anymore. I know my new boss is in my corner.
People all over the call center floor will spend paid time out smoking, across the building socializing, reading books, doing homework, etc...ON A REGULAR BASIS, EVERY DAY. Many times management looks the other way. I had a legitmate reason I got up a-runnin', I was about to have feces running down my legs!!! BULLS***!!!! And in my condition, the safest thing to do was, sorry, put my head down before I fell over or threw up. The thing with Crohns we can all attest to is the up and down of this, so many times I couldn't gauge my quality and miscalculated my ability to work. Damn, what an idiot I am (sarcasm injected). :yrolleyes:
I get the fact that she mentioned once that if I'm there she has to unfortunately judge my performance like everyone else, so I should stay home sick if not 100%. I wasn't written up for "performance" per se, but for empty space recorded at the end of phone calls where I didn't IMMEDIATELY move on to the next call. But if I was up to the task early in the day and later went downhill quick, I couldn't predict that. I don't think it best to leave work in that condition, and I can't help the bathroom needs, sorry lady. I did my best, I pushed myself for both my benefit and because I felt I wanted to do my job, it's just low to treat me like a malfunctioning piece of machinery.
:ymad: