- Joined
- Apr 18, 2013
- Messages
- 25
Ugh...I'm starting the process of finding a new doctor this morning. I've been having issues with my current doctor's office for awhile now, but this latest voice mail was the last straw.
I've been having a bad rash and itching for the past 8 months or so. We've tried all sorts of things to try to fix it. But still nothing is working. I called the office last week to tell them that the latest attempt hadn't worked either, and asked them (in a voice mail of course, I don't think it's possible to reach a live person when you call) if there was something else we could try or if I should see a dermatologist or another specialist. I missed the call when they called back, so I had a voice mail from the docs assistant. I was so offended by how she worded everything!! She actually said "No, we aren't giving you any other meds, no more prescriptions, nothing. Yes, you need to see the dermatologist. Hope you solve your problem" The way she said everything felt like she was accusing me of being a drug addict, just out for more meds! It's not like I'm asking for narcotics! I just want to get rid of my itching butt. And the end when she said "hope you solve your problem", really got to the heart of why I need to switch doctors. It shouldn't be just my problem. If I could fix it on my own I'm pretty sure I would have done that EIGHT MONTHS AGO, but I can't so I go to them for help. I need a doctor and staff who actually cares.
I've been having a bad rash and itching for the past 8 months or so. We've tried all sorts of things to try to fix it. But still nothing is working. I called the office last week to tell them that the latest attempt hadn't worked either, and asked them (in a voice mail of course, I don't think it's possible to reach a live person when you call) if there was something else we could try or if I should see a dermatologist or another specialist. I missed the call when they called back, so I had a voice mail from the docs assistant. I was so offended by how she worded everything!! She actually said "No, we aren't giving you any other meds, no more prescriptions, nothing. Yes, you need to see the dermatologist. Hope you solve your problem" The way she said everything felt like she was accusing me of being a drug addict, just out for more meds! It's not like I'm asking for narcotics! I just want to get rid of my itching butt. And the end when she said "hope you solve your problem", really got to the heart of why I need to switch doctors. It shouldn't be just my problem. If I could fix it on my own I'm pretty sure I would have done that EIGHT MONTHS AGO, but I can't so I go to them for help. I need a doctor and staff who actually cares.