Robbo, I agree the care isn't always great but a lot of that is down to the person/people rather than the organisation . The exception to this I feel is understaffing- it is difficult to be thorough and/or caring when you are unable to keep up and exhausted.
It would be much worse to receive a massive bill from a rubbish doc or hospital that had given poor care.
Well the NHS are happy to employ my ex-gi who ignored blood test evidence after a normal flexi-sig and call it IBS instead of looking further. It is her fault I am in this mess today.
And another ex-gi who told me it was all in my mind and to go away and stop bothering him, 3 weeks afterwards I was in A&E being given morphine within 20 mins of arrival and I hadn't even seen a Dr. This GI also had test results changed to his advantage so he could still say IBS- a combination of him giving up on me and protecting the department, they would not admit they were wrong the first time despite glaring evidence otherwise.
And the surgeon I met with who told me I was wasting his time as "he didn't know that (possible exploratory op) was why you were here"- so basically I got told off for attending my appointment as instructed and it's not my job to make sure he knows why I am there- it is his. He also lied and said that particular op was not done for cases like mine- despite unexplained abdominal pain being one of the reasons the op is done.
It's also the NHS who have denied me tests (postcode lottery) leaving me growing worse and worse each day. I have a nasty suspicion that the reason an appointment for a test has failed to arrive is because they are going to deny me another one. I have good grounds to suspect this bearing in mind my Rheumy personally chased 2 weeks ago in front of me, and that dept has always been prompt in sending out appointments, and the one time they were late they phoned and offered me a cancellation the minute they were rebuked for taking too long.
However to have been billed for these incidents would have been worse and insulting as you say.
Although the NHS is funded by tax-payers so in a way we do pay for the system indirectly.
I am expecting a response to my complaint about the above matters which will be another whitewash job by the NHS. I happen to know the Cheif Executive had the reply for his approval on his desk Thursday so we are talking the most senior NHS official okay-ing this letter which will be excuses and no help to me.
I totally get that it seems I have to deal with a pretty rotten barrel of apples here rather than "the NHS" but it is the NHS which is happy to employ them. And it is the NHS which continues to be satisfied with the way they are (or not) treating me. I have also had the NHS charter legal promise to treat patients with dignity and respect broken many times.
So dealing with an organisation that is failing to help me, happy to employ staff who don't give a **** does not fill me with as much gratitude that some feel towards it! In 5 years I still don't have an answer from them as to why I am sick and they are just not interested in helping me let me tell you.
It's hard for people who have had positive experiences with the NHS to believe that but every word I have written is true.
The NHS is fantastic at many things but it is also pretty awful at quite a few as well. I no longer believe in the fairy tale that everyone who needs help from the NHS gets it!